<p><strong>Careers form submitted from:</strong> https://ccmiddlebury.com/careers</p><p></p><p><strong>Name:</strong> Nardia Newyear</p><p><strong>Email:</strong> coolie6060@gmail.com</p><p><strong>Phone:</strong> 12034557211</p><p><strong>Facility: </strong>
    </p><ul>
                                    
            <li>
                <a href="https://mycompletecare.com/ccmiddlebury">Middlebury</a>
            </li>
            </ul>
<p><strong>Positions of Interest:</strong> 
    </p><ul>
                                    
            <li>
                <a href="">Nursing</a>
            </li>
            </ul>
<p><strong>Message/ Cover Letter:</strong></p><p>            112 coniston  Street<br />
waterbury, CT 06607<br />
2034557211<br />
Coolie6060@gmail.com<br />
<br />
Work Experience<br />
Cna<br />
8/22-Present       Motif by Monarch<br />
<br />
<br />
<br />
Provide personal hygiene for elderly patients or those recovering from<br />
surgeries, injuries or accidents by assisting with their basic needs,<br />
such as showering, bathing, dressing and eating.<br />
Maintain patient stability by checking vital signs and weight, and<br />
recording intake and output of urine.<br />
Offer activities that are essential for daily living by assisting<br />
patients with their meals, including serving and feeding them if<br />
necessary.<br />
Serve the community by adhering to professional standards, Community<br />
policies and procedures, as well as local, state, and federal<br />
requirements.<br />
Set up medical equipment and help with various therapeutic procedures<br />
to include laying out tools for examinations or moving devices between<br />
rooms.<br />
Answer calls for assistance and observe changes in a patient’s<br />
behavior, emotional state, or physical condition.<br />
Implement individualized care plans and offer support to patients to<br />
maintain their dignity, privacy, and comfort.<br />
Assist in the maintenance of a clean, tidy, and safe environment<br />
<br />
<br />
<br />
<br />
<br />
House Manager ILST<br />
<br />
11/2015 - 02/2018 Employment Option Southbury, CT<br />
<br />
<br />
1. Prepare teaching material for Independent Living Skills Training<br />
and Support Service sessions. Schedule client session time and<br />
programming according to their Individual Service Plan and the<br />
training domains. See individual clients in their homes to train,<br />
teach and provide support in: money management, nutrition, cooking,<br />
comparison shopping, emergency procedures, community awareness,<br />
mobility, laundry procedures, household management, sex/public health<br />
education, medical procedures, counseling and crisis intervention, and<br />
housing. Provide training in rations determined by a current care<br />
plan, and in accordance with the least restrictive environment<br />
philosophy (1:1 staff: client ratio, unless otherwise specified).<br />
Coordinate client training programs with other programs with which<br />
they are involved.   Complete daily activity report documenting direct<br />
hours spent with clients and submit to other Team Members such as<br />
supervisor(s) on the first day of the following month.  Keep client<br />
files up to date.  Assist client in coordinating with other programs,<br />
services and benefit systems, such as Social Security, AFDC, WIC, food<br />
stamps, counseling, etc.   Attend monthly staff meetings, and monthly<br />
individual meetings with Team Members.  Participate in<br />
Inter-Disciplinary Team meetings as requested.  Other Duties as<br />
assigned.<br />
<br />
<br />
Concierge<br />
<br />
10/2007 – 6/2013 Edgehill Senior Home Stamford, CT<br />
<br />
Responsible for greeting residents, guests, visitors, and family<br />
members with Community hospitality and service, offer helpful<br />
assistance or direction as needed. Responsible for appearance and<br />
maintenance of concierge desk. Assist and support resident services<br />
programs. Answer telephone calls and direct them to the appropriate<br />
department; take messages as needed. Assist with resident mail<br />
distribution; assist in the distribution of delivered packages as they<br />
arrive at the community. Maintain documentation relating to concierge<br />
services as directed.Routinely inspect entrances to Community to<br />
monitor for Community standards of sanitation and hospitality. Assist<br />
Executive Administrative Assistant, Director of Sales and Marketing,<br />
and Director of Recreation as needed. Monitor fire panels, and<br />
immediately dispatch assistance and information to necessary personnel<br />
in accordance with procedures. Maintain and protect the<br />
confidentiality of resident information at all times. Practice<br />
positive resident relations by demonstrating the Community's<br />
hospitality and service standards to residents, families, guests, and<br />
the general public. Practice all safety, loss prevention and infection<br />
control procedures. Meet or exceed the Community's standards of<br />
appearance, sanitation, health and hygiene for community personnel.<br />
Perform any other reasonable task as assigned by the supervisor.<br />
Attend in-services as required. Ability to effectively communicate<br />
with residents, families, supervisor, visitors, and employees. Ability<br />
to effectively communicate via the telephone. Ability to provide<br />
concierge services in a senior housing and health care environment,<br />
which meet or exceed the Community's hospitality and service<br />
standards. Willingness to work with the elderly<br />
<br />
Customer Service Specialist<br />
<br />
4/2000 - 1/2007Virgin Atlantic Airways Norwalk, CT<br />
<br />
Assisted travel agents and Upper Class passengers with car service<br />
reservationsCompleted duties ensuring format errors in car service<br />
reservations were correctedAssisted new and current frequent flyers<br />
with their accounts and booking reservationsActed supervisor assisting<br />
co-workers and passengers with preflight complaint Take post-flight<br />
complaints for the Customer Relations department and logging them<br />
Dispatching car to correct location through vendors<br />
<br />
Customer Consultant<br />
<br />
3/1999 - 12/1999Ideal Fashion Jamaica, NY<br />
<br />
Contributed to profitability by assisting all customers to the best of<br />
my abilities. Obtained merchandise requested by customers.Totaled<br />
price and tax on merchandise purchased by customers. Assist with the<br />
selection of garment<br />
<br />
<br />
<br />
Education / Certification<br />
<br />
CNA, MED cert, CPR Certified<br />
<br />
2/1998 - 7/1998 Career Training Centers, New York, NY<br />
<br />
1/1997 - 12/1997 Career vision Certificate, Brooklyn, ny<br />
<br />
1991 - 1996 Diploma -Haile selassie  high school Kingston, Jamaica<br />
<br />
Skills<br />
<br />
Excel, Microsoft Office, Shares PM Works<br />

    </p><p></p><p><em>See attachments for resume.</em></p>