{"066dfc6f-18a6-4937-87ee-0244e38e977e":"John Samuel","9e31cb40-bbfa-4c75-b149-477f3fbb2fa7":"jmbk@comcast.net","17f37f07-2870-4279-87ed-1f52fc42daa9":"Other","7615571d-c71f-4c39-9d30-2b5eff5f4930":[975],"e8af83f2-c87e-467e-80dc-e1f580b01a08":"I was visiting my mom in the village on the third floor on Sunday, May 3. A little after 2, My Mom had to go to the bathroom. I got her in the bathroom in her room and onto the toilet. When she finished she told me she had soiled her diaper and would need someone to clean her. I pressed the call bell and we waited for ten minutes .  I decided to go look for help…There were no aides on the floor. That day,  an agency nurse was covering for Linda sitting in the office…couldn’t see/ hear the call bell? She told me that both aides must have taken their break at the same time!!!  She said she would try and get help. After another ten minutes, I went back to her office. She told me she thinks there’s a male aide back from break…why didn’t she send him to help my Mom? And I guess it’s below her job description to clean my Mom!\nSo I went back and found Leon myself, and told him we needed him in the room!\nWhy is this allowed? Isn’t the floor nurse in charge of the aides?\nWhy didn’t the nurse sitting in the office at least address the call bell, what if it was an emergency?\nAnd when she knew an aide was back from break, why didn’t she send him down?\nMy mom was put on hospice especially because she tries to get up on her own and go to the bathroom, and has fallen while doing so..this is why!!!After a certain point, she grows impatient and decides to get up herself! If I wasn’t there that day, she most likely would have tried to get up off the toilet, all dirty,herself! \n\nAnd WHY does these seem to happen on the weekends, is it short staffing or lack of supervision?","6c87db4a-1b50-4a33-949f-2d6bd2eb1e0d":"https://ccatgreenacres.com/contact","4cea3cf6-c884-4125-8002-615070a0f063":"info@ccatgreenacres.com"}