 dear administrator i am writing to formally express my concern regarding the conduct of the nurse named diane toward my mother at complete care bayshore my mother is currently a resident at your facility and it is deeply upsetting to learn that she has been treated in an unpleasant and unprofessional manner during what is already a vulnerable time for her she deserves to be treated with patience dignity and compassion unfortunately her recent experiences with a nurse named diane have not reflected those standards healthcare professionals play a critical role not only in providing medical care but also in ensuring residents feel safe respected and supported any behavior that makes a resident feel uncomfortable or disrespected is concerning and unacceptable i respectfully request that this matter be looked into promptly and that appropriate steps be taken to ensure my mother receives the respectful care she deserves thank you for your immediate attention to this matter 