{"066dfc6f-18a6-4937-87ee-0244e38e977e":"Crystal Powell","9e31cb40-bbfa-4c75-b149-477f3fbb2fa7":"cpshelly50@gmail.com","17f37f07-2870-4279-87ed-1f52fc42daa9":"General Inquiry","7615571d-c71f-4c39-9d30-2b5eff5f4930":[1303],"e8af83f2-c87e-467e-80dc-e1f580b01a08":"My name is Crystal Powell. My mother, Sandra Shelly, was a patient at CCH Hyattsville in Pavilion 2, Room 10, for approximately three years.\n\nOn December 22, 2025, at 10:56 a.m., I received a call from Jay Liles informing me that my mother had been found unresponsive and that 911 had been called. She was transported to MedStar Washington Hospital, where she sadly passed away on December 24, 2025.\n\nI remained in contact with Mr. Liles up until December 26, 2025, when I informed him of my mother’s passing. During that communication, he inquired about her service arrangements, and I asked how I could retrieve her personal belongings. He responded that he would need to speak with his administrator when he returned (to work) on Tuesday, December 30, 2025.\n\nSince then, I have made numerous attempts to contact Mr. Liles via text message, email, and voicemail regarding my mother’s belongings. To date, I have not received any response. My latest attempt was earlier today— I sent a text message at 8:39 a.m. and left another voicemail around noon. Unfortunately, there has still been no reply.\n\nThis lack of communication has been both disappointing and frustrating during an already difficult time. Because I live in Georgia, I am more than willing to make the necessary arrangements to resolve this matter. I can have the items picked up, or I can cover the cost of shipping—whichever is most convenient for you.\n\nI would deeply appreciate your assistance in resolving this matter or connecting me with someone who can help facilitate the return of my mother’s personal items.\n\nThank you in advance for your time, understanding, and prompt attention to this situation.\nSincerely,\nCrystal Powell\nPhone: 404-433-6577\nEmail: cpshelly50@gmail.com","6c87db4a-1b50-4a33-949f-2d6bd2eb1e0d":"https://cchyattsville.com/contact","4cea3cf6-c884-4125-8002-615070a0f063":"info@cchyattsville.com"}