 dear hiring manager i am writing to express my interest in the available position at your company with experience in patient support customer service and administrative assistance i am confident in my ability to contribute positively to your team in my recent role as a program aide at 2nd home newark operations i assisted clients with daily activities provided emotional support monitored patient well being and followed safety and infection control procedures this experience strengthened my compassion communication skills and ability to work efficiently in fast paced environments additionally my experience as a jewelry picker and receptionist at frederick goldman helped me develop strong customer service organizational and multitasking skills i am comfortable managing phone calls assisting customers processing transactions and maintaining professionalism at all times i am bilingual in english and spanish which allows me to communicate effectively with diverse clients and coworkers i am dependable hardworking and eager to continue growing professionally while making a positive impact thank you for considering my application i would welcome the opportunity to discuss how my experience and skills can benefit your organization i look forward to hearing from you sincerely yessenia pichardo alejo 