 good morning my father is a resident in the long term area at complete care in westfield as his family we have not been told his prognosis or anything have been expected to pay immediately without a bill stating how much is owed we have requested updates on him weekly have contacted belinda and several other people there but no one gets back to us my father is left in bed all day although he wants to get out of bed and the call bell is often left unanswered for a half hour or more this is unacceptable as for his eating he rarely touches the food he is losing weight at your facility and i sincerely hope he doesnt get weaker or sicker than where he is now before i escalate my issues with the facility to other channels i would like to work with the facility to get things worked out his care is so so at best for being in a superior town like westfield i expect more please contact me asap so we can fix these issues 