 steve vosper 3700 new jersey avenue 503 wildwood nj 08260 609 827 3010 stevevosper msn com march 28 2026 hiring manager patient financial services completecare health network dear hiring manager i am writing to express my strong interest in the patient accounts representative position at completecare health network in the wildwood nj office with over 12 years of experience in financial operations billing payment processing and customer account management i am confident i can contribute immediately to your patient financial services team as office manager at aa heart of wildwood motels since 2012 i manage billing payments refunds and reconciliations for a multi property operation i process high volume credit card and cash transactions with exceptional accuracy resolve customer billing questions and maintain detailed financial records my implementation of automated systems reduced costs by $10 000 annually while improving accuracy and efficiency my experience directly translates to healthcare patient accounts at congress hall hotel i processed credit card settlements and financial audits for eight properties demonstrating my ability to handle complex multi location financial operations as a home energy assistance coordinator i processed financial assistance applications verified eligibility requirements and provided empathetic customer service skills essential for patient financial counseling i excel at maintaining confidentiality establishing compliant procedures and training staff on financial protocols and systems i am eager to bring my billing expertise customer service excellence and commitment to accuracy to completecare health network i would welcome the opportunity to discuss how omy experience can benefit your team thank you for your consideration sincerely stephen steve vosper 