{"08e589ce-1220-4aa5-86c5-ac3221395405":"Nardia Newyear","94d6c74b-95e0-423f-9cbd-2147f4c4d30b":"coolie6060@gmail.com","1ef98097-4dd6-4f67-a72b-6f0201435739":{"number":"12034557211","hasCountryCode":false,"countryCode":"","countryName":""},"6af4191c-0acb-4f7d-978c-30ba0e1bc5df":[1467],"129eeb05-bc42-4f45-8314-7f29ac51affb":[3192],"c54aa9e4-a67b-4e9a-a6f1-e1597501c38f":"112 coniston  Street\nwaterbury, CT 06607\n2034557211\nCoolie6060@gmail.com\n\nWork Experience\nCna\n8/22-Present       Motif by Monarch\n\n\n\nProvide personal hygiene for elderly patients or those recovering from\nsurgeries, injuries or accidents by assisting with their basic needs,\nsuch as showering, bathing, dressing and eating.\nMaintain patient stability by checking vital signs and weight, and\nrecording intake and output of urine.\nOffer activities that are essential for daily living by assisting\npatients with their meals, including serving and feeding them if\nnecessary.\nServe the community by adhering to professional standards, Community\npolicies and procedures, as well as local, state, and federal\nrequirements.\nSet up medical equipment and help with various therapeutic procedures\nto include laying out tools for examinations or moving devices between\nrooms.\nAnswer calls for assistance and observe changes in a patient’s\nbehavior, emotional state, or physical condition.\nImplement individualized care plans and offer support to patients to\nmaintain their dignity, privacy, and comfort.\nAssist in the maintenance of a clean, tidy, and safe environment\n\n\n\n\n\nHouse Manager ILST\n\n11/2015 - 02/2018 Employment Option Southbury, CT\n\n\n1. Prepare teaching material for Independent Living Skills Training\nand Support Service sessions. Schedule client session time and\nprogramming according to their Individual Service Plan and the\ntraining domains. See individual clients in their homes to train,\nteach and provide support in: money management, nutrition, cooking,\ncomparison shopping, emergency procedures, community awareness,\nmobility, laundry procedures, household management, sex/public health\neducation, medical procedures, counseling and crisis intervention, and\nhousing. Provide training in rations determined by a current care\nplan, and in accordance with the least restrictive environment\nphilosophy (1:1 staff: client ratio, unless otherwise specified).\nCoordinate client training programs with other programs with which\nthey are involved.   Complete daily activity report documenting direct\nhours spent with clients and submit to other Team Members such as\nsupervisor(s) on the first day of the following month.  Keep client\nfiles up to date.  Assist client in coordinating with other programs,\nservices and benefit systems, such as Social Security, AFDC, WIC, food\nstamps, counseling, etc.   Attend monthly staff meetings, and monthly\nindividual meetings with Team Members.  Participate in\nInter-Disciplinary Team meetings as requested.  Other Duties as\nassigned.\n\n\nConcierge\n\n10/2007 – 6/2013 Edgehill Senior Home Stamford, CT\n\nResponsible for greeting residents, guests, visitors, and family\nmembers with Community hospitality and service, offer helpful\nassistance or direction as needed. Responsible for appearance and\nmaintenance of concierge desk. Assist and support resident services\nprograms. Answer telephone calls and direct them to the appropriate\ndepartment; take messages as needed. Assist with resident mail\ndistribution; assist in the distribution of delivered packages as they\narrive at the community. Maintain documentation relating to concierge\nservices as directed.Routinely inspect entrances to Community to\nmonitor for Community standards of sanitation and hospitality. Assist\nExecutive Administrative Assistant, Director of Sales and Marketing,\nand Director of Recreation as needed. Monitor fire panels, and\nimmediately dispatch assistance and information to necessary personnel\nin accordance with procedures. Maintain and protect the\nconfidentiality of resident information at all times. Practice\npositive resident relations by demonstrating the Community's\nhospitality and service standards to residents, families, guests, and\nthe general public. Practice all safety, loss prevention and infection\ncontrol procedures. Meet or exceed the Community's standards of\nappearance, sanitation, health and hygiene for community personnel.\nPerform any other reasonable task as assigned by the supervisor.\nAttend in-services as required. Ability to effectively communicate\nwith residents, families, supervisor, visitors, and employees. Ability\nto effectively communicate via the telephone. Ability to provide\nconcierge services in a senior housing and health care environment,\nwhich meet or exceed the Community's hospitality and service\nstandards. Willingness to work with the elderly\n\nCustomer Service Specialist\n\n4/2000 - 1/2007Virgin Atlantic Airways Norwalk, CT\n\nAssisted travel agents and Upper Class passengers with car service\nreservationsCompleted duties ensuring format errors in car service\nreservations were correctedAssisted new and current frequent flyers\nwith their accounts and booking reservationsActed supervisor assisting\nco-workers and passengers with preflight complaint Take post-flight\ncomplaints for the Customer Relations department and logging them\nDispatching car to correct location through vendors\n\nCustomer Consultant\n\n3/1999 - 12/1999Ideal Fashion Jamaica, NY\n\nContributed to profitability by assisting all customers to the best of\nmy abilities. Obtained merchandise requested by customers.Totaled\nprice and tax on merchandise purchased by customers. Assist with the\nselection of garment\n\n\n\nEducation / Certification\n\nCNA, MED cert, CPR Certified\n\n2/1998 - 7/1998 Career Training Centers, New York, NY\n\n1/1997 - 12/1997 Career vision Certificate, Brooklyn, ny\n\n1991 - 1996 Diploma -Haile selassie  high school Kingston, Jamaica\n\nSkills\n\nExcel, Microsoft Office, Shares PM Works\n","cbff47cd-2759-4253-8fd9-0d1ab882311e":"https://ccmiddlebury.com/careers","51a8c161-67bc-4de0-a2a7-0beef19e97d4":"careers@ccmiddlebury.com"}