CONTACT FORM SUBMITTED AT: https://ccspringbrook.com/contact

NAME: Anisa Green

EMAIL: laila2323@verizon.net

COMPANY:

TYPE OF INQUIRY: Other

FACILITY: 

 	* Springbrook [https://mycompletecare.com/ccspringbrook] 

MESSAGE: 
We had my father-in-law transferred to this facility and on day 1 we
knew that we wanted to be transferred to another facility. We met with
Luis and Angela within hours of arriving to discuss the lack of
admission process. On Day 2 we made a formal request to be transferred
with Angela after meeting with the nutritionist, PT manager, and other
management. It did not get better, in fact, it got worse. The
culmination was that on night 4 - the nurse taking care of him that
night refused to give him his cancer meds as prescribed. Very
disturbing. When I arrived on Day 5 - the nurse station was not
helpful in figuring out what happened. They committed to
investigating. However, I never heard back on this. My father-in-law
was re-admitted to the hospital after experiencing lackluster care at
your facility. For a rehab and nursing home - you need to take better
care of not only your patients - but the cleanliness and organization
of the facility.
