 i was visiting my mom in the village on the third floor on sunday may 3 a little after 2 my mom had to go to the bathroom i got her in the bathroom in her room and onto the toilet when she finished she told me she had soiled her diaper and would need someone to clean her i pressed the call bell and we waited for ten minutes i decided to go look for help there were no aides on the floor that day an agency nurse was covering for linda sitting in the office couldnt see hear the call bell she told me that both aides must have taken their break at the same time she said she would try and get help after another ten minutes i went back to her office she told me she thinks theres a male aide back from break why didnt she send him to help my mom and i guess its below her job description to clean my mom so i went back and found leon myself and told him we needed him in the room why is this allowed isnt the floor nurse in charge of the aides why didnt the nurse sitting in the office at least address the call bell what if it was an emergency and when she knew an aide was back from break why didnt she send him down my mom was put on hospice especially because she tries to get up on her own and go to the bathroom and has fallen while doing so this is why after a certain point she grows impatient and decides to get up herself if i wasnt there that day she most likely would have tried to get up off the toilet all dirty herself and why does these seem to happen on the weekends is it short staffing or lack of supervision 