{"066dfc6f-18a6-4937-87ee-0244e38e977e":"Michael Frink","9e31cb40-bbfa-4c75-b149-477f3fbb2fa7":"michaelfrink@rocketmail.com","17f37f07-2870-4279-87ed-1f52fc42daa9":"General Inquiry","7615571d-c71f-4c39-9d30-2b5eff5f4930":[2712],"e8af83f2-c87e-467e-80dc-e1f580b01a08":"Dear Management Team,\n\nI am writing regarding the recent notice from Hales Corners Care Center stating that Richard was not accepted due to the behaviors and complexity of his care needs.\n\nI respectfully ask that you reconsider this decision.\n\nWhile I understand that referrals must be carefully reviewed, I believe there may be some clarification that could help provide a more complete picture of Richard’s needs. His care requirements are primarily physical in nature. He requires assistance with transfers via Hoyer lift, meal setup (he feeds himself), access to drinks when he is thirsty, and occasional assistance setting up his preferred television programs or tablet games.\n\nRichard may vocalize discomfort during transfers in and out of bed, but this is typically short-lived. When asked about it afterward, he often does not recall the complaint and remains pleasant and cooperative. He is not aggressive, combative, or intentionally difficult. In fact, much of his behavior stems from momentary confusion rather than resistance.\n\nWe truly believe his needs fall within the scope of care your facility is capable of providing, particularly given that the decision was not based on financial considerations or availability.\n\nIf possible, we would welcome:\n\nA secondary clinical review\n\nThe opportunity to provide additional clarification\n\nA reassessment or care conference discussion\n\nOur goal is simply to ensure Richard receives appropriate care in a supportive environment, and we feel your facility could be a good fit.\n\nThank you very much for your time and reconsideration. I would appreciate the opportunity to discuss this further at your convenience.\n\nSincerely,Michael Frink","6c87db4a-1b50-4a33-949f-2d6bd2eb1e0d":"https://mycompletecare.com/contact","4cea3cf6-c884-4125-8002-615070a0f063":"HLaBatch@completecaremgmt.com"}