CONTACT FORM SUBMITTED AT: https://ccgreenknoll.com/contact

NAME: Donna L Guida

EMAIL: dguida8190@gmail.com

COMPANY:

TYPE OF INQUIRY: Other

FACILITY: 

 	* Green Knoll [https://mycompletecare.com/ccgreenknoll] 

MESSAGE: 
Good Morning: This is Elizabeth Bialeckis daughter again. I really
don't want to be a thorn in anyones side but..... My mother is getting
conflicting information. She has vertigo and was told not to get up to
go to the BR by herself and yet some Aid (male) tells her to get in
the wheel chair and go herself. 
She does not get any menu for food selection and gets a surprise
everyday. Her feet and legs are extremely swollen and yet she was
served a hot dog the other night. Do you know how much salt is in
those things. 
It seems like one person tells her one thing and another something
else (i.e., we aren't giving her drug only to have someone else say
she gets it everyday?) Do these people even look at a chart?
I'm sorry to be complaining, I know for the most part people work hard
but we had her go to your facility because of your excellent rating.
I am actually in SC and my sister Kathy is running ragged trying to
take care of these issues.
She told me she spoke to Sheena the other day and she previously spoke
with the dietician who appeared to be quite accommodating which is why
I don't understand why patients do not get a food selection that
coincides with medical conditions? 
Questions are:
* What is being done for the severe water retention in her legs and
feet;
* Can someone please explain the dining practices (menus, food
selection); and
* Should she get up in the middle of the night with vertigo and use
the bathroom on her own; 

Feel free to contact me (Donna Guida) or my sister (Kathy Cabarle)
with your response.

Thank you

