<p><strong>Contact form submitted at:</strong> https://ccgreenknoll.com/contact</p><p></p><p><strong>Name:</strong> Donna L Guida</p><p><strong>Email:</strong> dguida8190@gmail.com</p><p><strong>Company:</strong> </p><p><strong>Type of Inquiry:</strong> Other</p><p><strong>Facility: </strong>
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                <a href="https://mycompletecare.com/ccgreenknoll">Green Knoll</a>
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<p><strong>Message:</strong> <br />            I am once again contacting you as the daughter of one of your  patients.<br />
My sister was in last week regarding various issues at that "5 star" facility.  I filed a complaint with the State of NJ.  Additionally I have contacted an investigative reporter.  In addition to the items my sister went over with you I am inquiring about why my mother was so cold on Saturday evening because you had no additional blankets?  Why are the employees (not all of them but several) so nasty.  These people do not belong working with people if they have such horrible attitudes.  Many of these people are elderly and do not need to be treated so badly.  <br />
I cannot even imagine a health facility that doesn't have enough blankets, or toilet secure seats or a nursing staff that is so vile.<br />
You need to take a hard look at the people working there and the supplies you have on hand.  <br />
The managers need to re-evaluate the policies and attitudes of the staff.  Many of those people do not have anyone to speak for them but my mother does and we will continue.  We just want her to be treated with kindness and dignity.  The woman is 95 and does not need to be talked to the way she was this morning or yesterday.<br />

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