{"066dfc6f-18a6-4937-87ee-0244e38e977e":"Michael Frink","9e31cb40-bbfa-4c75-b149-477f3fbb2fa7":"michaelfrink@rocketmail.com","17f37f07-2870-4279-87ed-1f52fc42daa9":"General Inquiry","7615571d-c71f-4c39-9d30-2b5eff5f4930":[2712],"e8af83f2-c87e-467e-80dc-e1f580b01a08":"Dear Administrator and Admissions Review Committee,\n\nI am writing regarding the recent determination by Hales Corners Care Center declining Richard’s admission based on “behaviors and complexity of care.”\n\nI respectfully request a formal reconsideration of this decision and clarification of the specific clinical criteria used in reaching this determination.\n\nBased on our understanding of Richard’s condition and daily care needs, his requirements are primarily physical in nature. He requires Hoyer lift transfers, meal setup (he feeds himself independently), access to fluids, and occasional assistance initiating preferred television programs or tablet activities. These needs are consistent, predictable, and task-oriented.\n\nAt his current residence, my 32-year-old daughter independently manages his morning and evening care, including transfers and routine daily support. This demonstrates that while his care is hands-on, it is manageable and structured.\n\nRichard may occasionally vocalize discomfort during transfers. These episodes are brief, non-aggressive, and not combative in nature. When asked shortly afterward, he often does not recall the complaint and remains cooperative and pleasant. His responses are typically attributable to momentary confusion rather than behavioral escalation or resistance that would pose safety concerns.\n\nGiven that the denial was not based on financial considerations or bed availability, I respectfully request:\n\nA written explanation detailing the specific behaviors or care factors deemed outside your facility’s scope\n\nA secondary clinical review of his referral\n\nOr the opportunity to participate in a care conference to address any concerns directly\n\nWe were very impressed with your staff, the environment, and the location, and we believe your facility is clinically capable of meeting Richard’s needs. It is important to us that the determination be based on an accurate and complete understanding of his condition.\n\nPlease advise on the next steps for formal review. I would appreciate a timely response.\n\nSincerely,Michael Frink","6c87db4a-1b50-4a33-949f-2d6bd2eb1e0d":"https://mycompletecare.com/contact","4cea3cf6-c884-4125-8002-615070a0f063":"HLaBatch@completecaremgmt.com"}