 i am worried about my daughter care at one of your facilities i talked to the manager and he reassured me that he would take care of our concerns the main one was my daughter has a cater and need a bedpan to have a bm this is so important because she has had many major infections life and death for two days she has pushed call button and waited and no one came this is on the night shift she has started calling the facility phone to ask for assistance and they stop answering or have hung up on her she is angry but that is no reason to not provide service after last night of the manager assuring me he would take care of it today he just left my daughters room where i understand he told her they have by law up to two hours to check on her and fecal matter on her would not cause infections i would like to talk to someone about this response and make sure this completecare attitude 