CONTACT FORM SUBMITTED AT: https://mycompletecare.com/contact

NAME: Jeffrey D Lundy

EMAIL: jlundy11@gmail.com

COMPANY:

TYPE OF INQUIRY: Other

FACILITY: 

MESSAGE: 
I am worried about my daughter care at one of your facilities. I
talked to the manager and he reassured me that he would take care of
our concerns. The main one was my daughter has a cater and need a
bedpan to have a BM. This is so important because she has had many
major infections (life and death). For two days she has pushed Call
button and waited and no one came. This is on the night shift. She has
started calling the facility phone to ask for assistance and they stop
answering or have hung up on her. She is angry but that is no reason
to not provide service. After last night of the manager assuring me he
would take care of it. Today, He just left my daughter's room where i
understand he told her they have by law up to two hours to check on
her and fecal matter on her would not cause infections? I would like
to talk to someone about this response and make sure this CompleteCare
attitude.
